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Annalee 10:21 AM 07-17-2017
Originally Posted by Mummy101:
Yes, you definitely seem firm and confident! That is paramount. I need to cultivate that in working with the parents.
There is a professional way to be firm and confident. I have found this persona with a non-negotiable approach reaps great dividends. Every time I have tried to "bend" in the name of being "nice" it comes back to bite me. Saying what I mean and meaning what I say works better. Not saying I have mastered this but after 25 years in FCC, I am much better at it!
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