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Heidi 03:28 PM 10-17-2013
I also start calling after 15 minutes, but I only have 4 families to deal with, 5 at most.


I would be more worried if it's out of character for a family not to show or be late. Still, if I exhaust the parent, the emergency contacts, and the work number and still get no answers, I will call 911. I've never had to do it, thankfully.
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