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Play Care 10:59 AM 10-17-2013
Originally Posted by kelsey's kids:
My parents pay a flat monthly rate requardless of absences, holidays, sick days ect... I was asking if anybody on here charges an additional fee for people you pull no call no show. I have in my contract to charge 20 extra if I am not notified by scheduled drop off time.
I'm sorry, I misunderstood. I do not charge an additional fee. The fact they are paying for a day they are not using is typically enough for me. Most of the times they forget to call it's a good reason (up all night with sick kids, finally fell asleep, etc.) and they are mostly respectful of policy, etc. I guess if it were something that happened often, I might consider a fee, but would probably be more inclined to fill the spot and let the family go.
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