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jen 05:45 PM 12-01-2009
I have an in-home daycare, not a facility. However, when my son was in a private preschool, there was a death in the family of the owner and preschool was closed. I was still expected to pay full tuition. Which I did without issue.

The problem I would have in your situation would be lack of communication. Did you ask them to show you where in the literature it stated that they were closed? I would think that, had the information not been out there somewhere, many people would have shown up. Have you spoken to any other parents? Were they aware that daycare was closed?

In the end, the answer is always the same. 1. Read the contract and abide by the terms of said contract. 2. If you have an issue with care, discuss it with the provider/director. 3. If you are unhappy with the terms of the contract or with the care of your children, move on.


Originally Posted by Unregistered:
Jen, I have a question. My kids are currently attending a local daycare facility. In their policies it states which days of the year the daycare will be closed. There was Thanksgiving, but no mention of the day after Thanksgiving. To my surprise I went to drop off my children the day after Thanksgiving and it was closed. Not only was it not in the policies, but it wasn't posted anywhere. I assumed it was a normal day because many people do have to go back to work. I requested to be refunded for that day because it was not in the stated closure dates for the year. I was wondering if there is laws or regulations that oultine closures? I couldn't find anyhting anywhere. I asked you this question because I noticed that you were an owner.

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