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Daycare Center and Family Home Forum>Interview "No-Show" Question
LadyK8 10:37 AM 01-08-2017
At what point would you consider parents a no-show when waiting for them to arrive for an interview?
sahm1225 11:32 AM 01-08-2017
I would give them 15 minutes, maybe 30 if they called saying they were running late.
LysesKids 11:39 AM 01-08-2017
Originally Posted by LadyK8:
At what point would you consider parents a no-show when waiting for them to arrive for an interview?
I say they are no show after 5 minutes past the time set without a call ( a call saying they are stuck in traffic is another thing)... I don't even give out my address (just general area) until a few hours before the interview & parents have to call me to get it; NO call by 4pm for a 6pm interview, I assume they aren't interested... If a parent calls to get the address and then no shows I put their name on my list of "never again". I do infants only and have only had one parent flake on the interview in 5 years since I started requiring a call to get the address. Of course all my policies, rates etc are on my website , so that in itself weeds out some families and they don't even bother to contact meAt what point would you consider parents a no-show when waiting for them to arrive for an interview?
ColorfulSunburst 12:02 PM 01-08-2017
Originally Posted by LysesKids:
Of course all my policies, rates etc are on my website so that in itself weeds out some families and they don't even bother to contact me
90% of my customers pay more than they were going to pay. If I have my rates on my website I would never get them as my customers. All information about policies, rates etc I share with parents during interview only.Of course all my policies, rates etc are on my website so that in itself weeds out some families and they don't even bother to contact me
I schedule interviews for only the time when I am at home anyway. As a result, I newer care will parents come or not. I can cook, clean the yard, read a book, watch Netflix ...
LadyK8 01:13 PM 01-08-2017
Originally Posted by sahm1225:
I would give them 15 minutes, maybe 30 if they called saying they were running late.
I would give them 15 minutes, maybe 30 if they called saying they were running late.
Originally Posted by LysesKids:
I say they are no show after 5 minutes past the time set without a call ( a call saying they are stuck in traffic is another thing)... I don't even give out my address (just general area) until a few hours before the interview & parents have to call me to get it; NO call by 4pm for a 6pm interview, I assume they aren't interested... If a parent calls to get the address and then no shows I put their name on my list of "never again". I do infants only and have only had one parent flake on the interview in 5 years since I started requiring a call to get the address. Of course all my policies, rates etc are on my website , so that in itself weeds out some families and they don't even bother to contact me
I say they are no show after 5 minutes past the time set without a call ( a call saying they are stuck in traffic is another thing)... I don't even give out my address (just general area) until a few hours before the interview & parents have to call me to get it; NO call by 4pm for a 6pm interview, I assume they aren't interested... If a parent calls to get the address and then no shows I put their name on my list of "never again". I do infants only and have only had one parent flake on the interview in 5 years since I started requiring a call to get the address. Of course all my policies, rates etc are on my website , so that in itself weeds out some families and they don't even bother to contact me
Originally Posted by ColorfulSunburst:
90% of my customers pay more than they were going to pay. If I have my rates on my website I would never get them as my customers. All information about policies, rates etc I share with parents during interview only.
I schedule interviews for only the time when I am at home anyway. As a result, I newer care will parents come or not. I can cook, clean the yard, read a book, watch Netflix ...
90% of my customers pay more than they were going to pay. If I have my rates on my website I would never get them as my customers. All information about policies, rates etc I share with parents during interview only.
I schedule interviews for only the time when I am at home anyway. As a result, I newer care will parents come or not. I can cook, clean the yard, read a book, watch Netflix ...
Thank you guys so much. Just dealt with my first "no call/no show" today. *sigh*
Cat Herder 05:42 PM 01-09-2017
Did you email them your contract, digital resource files, curriculum outlines, schedules, sample menus and forms?
**Sometimes newer/local providers will schedule and no-show like this to get your paperwork. I have even had one tour.
Keep those numbers in your phone.
You may see them again. 
**Sometimes newer/local providers will schedule and no-show like this to get your paperwork. I have even had one tour.
Keep those numbers in your phone.
You may see them again.
LysesKids 07:04 PM 01-09-2017
Originally Posted by Cat Herder:
Did you email them your contract, digital resource files, curriculum outlines, schedules, sample menus and forms?
**Sometimes newer/local providers will schedule and no-show like this to get your paperwork. I have even had one tour.
Keep those numbers in your phone. You may see them again.
And this is why families don't get my paperwork until I have the intent to contract or a signed contract in my hand with first months fees... Once they guarantee they are signing I hand them the rest of the forms lol.Did you email them your contract, digital resource files, curriculum outlines, schedules, sample menus and forms?
**Sometimes newer/local providers will schedule and no-show like this to get your paperwork. I have even had one tour.
Keep those numbers in your phone.
You may see them again.