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Daycare Center and Family Home Forum>Late Pick Up Letter
kpa0627 04:49 PM 10-18-2010
I want some opinions on how this letter sounds before I print it off and hand it to the parents tomorrow morning. Please let me know what you think! Thanks :-)

Parents,
I have gotten rid of my hired help recently. Therefore I will always be here from now on unless I have to step out for appointments. At that point there will be a substitute used on an as needed basis only. Because of this change my days will now be longer with no breaks. I have been very lenient on not charging late fees when picking up after contracted hours. This will change and will be effective immediately.
As a reminder your contracted hours are:
a.m to p.m.
I do NOT charge for early drop offs only late pick ups.
The late fee is $5.00 per up to 15 minutes.
For example: If you pick up at p.m. you will owe $5.00. If you pick up at p.m. you will owe $10.00 and so on.
*This will need to be paid at time of pick up. If it’s not paid then a bill will be placed in “parent mailbox” and is to be paid by drop off the following day.
*If you call ahead to let me know you’re running late you will still owe late fee.
*If you know ahead of time (at least 24 hours) that you will be running late I will charge $5.00 per hour of extra care…. Only if I do not have previous plans! If you let me know less than 24 hours ahead of time it will be the $5.00 per up to 15 minutes late fee as previously explained.
Please respect that my business hours and personal hours are separate by picking up in a timely manner!
Thanks,
Kayla
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