Daycare.com ForumDaycare Insurance American Web Loan LIST YOUR DAYCARE!

FIND A DAYCARE!

Facebook


Go Back   Daycare.com Forum > Main Category > Daycare Center and Family Home Forum

Daycare Center and Family Home Forum Daycare Center and Family Home owners, Directors, Operators and Assistants should post and ask questions here.

Reply
 
Thread Tools Display Modes
  #1  
Old 10-18-2010, 05:49 PM
kpa0627's Avatar
kpa0627 kpa0627 is offline
Daycare.com Member
 
Join Date: Mar 2010
Location: Kansas
Posts: 134
Default Late Pick Up Letter

I want some opinions on how this letter sounds before I print it off and hand it to the parents tomorrow morning. Please let me know what you think! Thanks :-)

Parents,
I have gotten rid of my hired help recently. Therefore I will always be here from now on unless I have to step out for appointments. At that point there will be a substitute used on an as needed basis only. Because of this change my days will now be longer with no breaks. I have been very lenient on not charging late fees when picking up after contracted hours. This will change and will be effective immediately.
As a reminder your contracted hours are:
a.m to p.m.
I do NOT charge for early drop offs only late pick ups.
The late fee is $5.00 per up to 15 minutes.
For example: If you pick up at p.m. you will owe $5.00. If you pick up at p.m. you will owe $10.00 and so on.
*This will need to be paid at time of pick up. If it’s not paid then a bill will be placed in “parent mailbox” and is to be paid by drop off the following day.
*If you call ahead to let me know you’re running late you will still owe late fee.
*If you know ahead of time (at least 24 hours) that you will be running late I will charge $5.00 per hour of extra care…. Only if I do not have previous plans! If you let me know less than 24 hours ahead of time it will be the $5.00 per up to 15 minutes late fee as previously explained.
Please respect that my business hours and personal hours are separate by picking up in a timely manner!
Thanks,
Kayla
Reply With Quote
  #2  
Old 10-18-2010, 06:02 PM
TGT09's Avatar
TGT09 TGT09 is offline
Daycare.com Member
 
Join Date: Feb 2010
Location: Ohio
Posts: 620
Default

I think it sounds great and would love to give my parents the exact same letter. :-)

As a non-important point out and I'm not even sure why I'm pointing it out but I would make the ! in the last paragraph, just a period. I like to use exclamation points too but I feel like some people take them wrong.
Reply With Quote
  #3  
Old 10-18-2010, 06:22 PM
ninosqueridos's Avatar
ninosqueridos ninosqueridos is offline
Daycare.com Member
 
Join Date: Jul 2010
Posts: 419
Default

I edited your letter based on how I would word things. I removed the 2nd and 3rd sentences because I felt they were irrelevant and leave room for misinterpretation (like if you have a substitute for whatever reason, then maybe those days you wouldn't charge a late fee - you know how some parents would read that). That way you get to the bottom line faster. Just mho, hope this helps.
------------------------------------------------

Dear Parents,

You may have noticed that I no longer have an assistant. Because of this change, my days will now be longer with no breaks. I have been very lenient on not charging late fees when picking up after contracted hours. This will change and will be effective immediately.

As a reminder your contracted hours are:
a.m to p.m.
I do NOT charge for early drop offs only late pick ups.
The late fee is $5.00 per 15 minutes late. For example: If you pick up at p.m. you will owe $5.00. If you pick up at p.m. you will owe $10.00 and so on.
*This will need to be paid at time of pick up. If it is not paid then a bill will be placed in “parent mailbox” and is to be paid by drop off the following day.
*If you call ahead to let me know you are running late, you will still owe late fee.
*If you know ahead of time (at least 24 hours) that you will be running late I will charge $5.00 per hour of extra care (availability not guaranteed). If you let me know less than 24 hours ahead of time, the late fee will be the $5.00 per 15 minutes late as previously explained.
Please respect that my business hours and personal hours are separate by picking up in a timely manner.

Thanks,
Kayla
Reply With Quote
  #4  
Old 10-18-2010, 06:30 PM
MarinaVanessa's Avatar
MarinaVanessa MarinaVanessa is offline
Family Childcare Home
 
Join Date: Jan 2010
Location: Ventura County, CA
Posts: 6,005
Default

I'm more of an official sounding person when it comes to notices so I made a few of my own changes in wording also. Here's how I would word it based on what you want to say:

Dear parents,
I have recently let my assistant go therefore I will be here full-time from now on without assistance. Because of this change my days will now be longer with no breaks. Up until now I have been very lenient and have not applied any late fees when picking up after contracted hours. I will, effective immediately, enforce the late fees.
As a reminder your contracted hours are:
a.m. to p.m.
I do NOT charge for early drop offs, only late pick-ups.
The late fee is $5.00 per up to 15 minutes or part thereof.
For example: If you pick up at p.m. you will owe $5.00. If you pick up at p.m. you will owe $10.00 and so on.
*This fee will need to be paid at time of pick up. If it’s not paid then a bill will be placed in the “parent mailbox” and is to be paid by drop off the following day.
*If you call ahead to let me know you’re running late you will still owe a late fee.
*If you know ahead of time (at least 24 hours) that you will be running late I will charge $5.00 per hour of extra care and only if I am available. If I am notified less than 24 hours ahead of time the $5.00 fee for every 15 minutes will apply.
Please respect that my business hours and personal hours are separate by picking up in a timely manner.
Thank You,
__________________
Licensed Family Child Care Home - California
Blog: HelpingHands
Reply With Quote
  #5  
Old 10-18-2010, 07:33 PM
missnikki's Avatar
missnikki missnikki is offline
Advanced Daycare.com Member
 
Join Date: Mar 2010
Location: Orange County, CA
Posts: 1,037
Default

Quote:
Originally Posted by ninosqueridos View Post
I edited your letter based on how I would word things. I removed the 2nd and 3rd sentences because I felt they were irrelevant and leave room for misinterpretation (like if you have a substitute for whatever reason, then maybe those days you wouldn't charge a late fee - you know how some parents would read that). That way you get to the bottom line faster. Just mho, hope this helps.
------------------------------------------------

Dear Parents,

You may have noticed that I no longer have an assistant. Because of this change, my days will now be longer with no breaks. I have been very lenient on not charging late fees when picking up after contracted hours. This will change and will be effective immediately.

As a reminder your contracted hours are:
a.m to p.m.
I do NOT charge for early drop offs only late pick ups.
The late fee is $5.00 per 15 minutes late. For example: If you pick up at p.m. you will owe $5.00. If you pick up at p.m. you will owe $10.00 and so on.
*This will need to be paid at time of pick up. If it is not paid then a bill will be placed in “parent mailbox” and is to be paid by drop off the following day.
*If you call ahead to let me know you are running late, you will still owe late fee.
*If you know ahead of time (at least 24 hours) that you will be running late I will charge $5.00 per hour of extra care (availability not guaranteed). If you let me know less than 24 hours ahead of time, the late fee will be the $5.00 per 15 minutes late as previously explained.
Please respect that my business hours and personal hours are separate by picking up in a timely manner.

Thanks,
Kayla
Looks good this way, and I agree w/ ninosqueridos. I always add "As always, if you have any questions, please feel free to contact me at _____."
Reply With Quote
  #6  
Old 10-18-2010, 08:20 PM
QualiTcare's Avatar
QualiTcare QualiTcare is offline
Advanced Daycare.com Member
 
Join Date: Apr 2010
Posts: 1,484
Default

i like the changes - i didn't like the "i got rid of my assistant."

it sounds like she got fired, and maybe she did, but i still think that should be private - JMO.
Reply With Quote
  #7  
Old 10-19-2010, 08:12 AM
melskids's Avatar
melskids melskids is offline
Advanced Daycare.com Member
 
Join Date: Feb 2010
Posts: 1,762
Default

Quote:
Originally Posted by QualiTcare View Post
i like the changes - i didn't like the "i got rid of my assistant."

it sounds like she got fired, and maybe she did, but i still think that should be private - JMO.

i agree...
Reply With Quote
Reply

Tags
late pickup, late pickup letter

Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Late Again & Again! busymomof2 Daycare Center and Family Home Forum 20 11-21-2013 08:54 AM
Please Give Me Your Late Pick Up Policy DanceMom Daycare Center and Family Home Forum 16 10-23-2012 12:37 PM
Late Pick Up Slip...Help pls frugalmama4 Daycare Center and Family Home Forum 10 05-11-2012 03:18 PM
Gave Vacay Dates Monday, EVERYONE Late For Pick Up Tuesday SunshineMama Daycare Center and Family Home Forum 9 05-03-2012 07:58 AM
Late Pick Pp Fee's tenderhearts Daycare Center and Family Home Forum 21 02-19-2011 07:27 AM


All times are GMT -7. The time now is 12:14 AM.



Daycare.com         Find A Daycare         List Your Daycare         Toys & Products                 About Us

Daycare.com
Please read our Disclaimer before continuing.

Topics pertain mainly to the following States:

Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming